Privacy Policy

1. Introduction

MY PARADISE PVT LTD (Business Registration: C02892022), operating under Travel Agency License TRA-1841 issued by the Ministry of Tourism of the Republic of Maldives ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website myparadise.mv and use our travel booking services for the Maldives.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

• Name, email address, and phone number
• Passport details and nationality (required for Maldives bookings)
• Travel dates and preferences
• Payment information (processed securely via third-party providers)
• WhatsApp contact information for concierge services

Automatically Collected Information

• Device and browser information
• IP address and location data
• Usage patterns and preferences on our platform
• Cookies and similar tracking technologies

3. How We Use Your Information

• Process and manage your travel bookings (hotels, flights, transfers, experiences)
• Communicate with you via email or WhatsApp about your reservations
• Provide AI-powered trip planning recommendations
• Send booking confirmations and travel documents
• Improve our services and personalize your experience
• Comply with legal requirements and Maldives immigration regulations
• Send promotional offers (only with your consent)

4. Information Sharing

We share your information only as necessary to provide our services:

• Hotels and Resorts: To confirm and manage your accommodation bookings
• Airlines and Transfer Providers: For flight and speedboat/seaplane reservations
• Experience Operators: For diving, excursions, and activity bookings
• Payment Processors: To securely process transactions
• Maldives Immigration: As required by law for tourist arrivals

We never sell your personal information to third parties for marketing purposes.

5. Data Security

We implement industry-standard security measures including SSL encryption, secure payment processing, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications
• Withdraw consent for data processing

7. Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser preferences.

8. Data Controller

For any questions about this Privacy Policy or your personal data, please contact the data controller: